Dely2me Website Privacy Notice
This Privacy Notice is provided, also pursuant to Article 13 of Italian Legislative Decree no. 196/2003 – Personal Data Protection Code – to users (“Users”) who interact with the website www.dely2me.com (“Website”) and its proprietary mobile platforms (the “App”), in order to inform them about the purposes and methods of processing personal data concerning them. This Notice is provided only with reference to the Website and the App and not to any other websites that may be consulted by the user via links. Specific short-form notices will be progressively reported or displayed on the Website and App pages prepared for particular on-demand services.
Data Controller
The Data Controller is SMART srls, via delle Fornaci 8, 62029 Tolentino (MC), VAT no.
01959630433, registered with the Companies Register of Macerata.
(hereinafter referred to as the “Company”).
Data processed
The IT systems and software procedures used to operate this Website and App acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.
This information is not collected to be associated with identified individuals, but by its very nature could, through processing and association with data held by third parties, allow Users to be identified.
This category includes the IP addresses or domain names of the computers used by users who connect to the Website and App, the URI (Uniform Resource Identifier) addresses of requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the User’s operating system and IT environment.
These data are used solely to obtain anonymous statistical information on the use of the Website and the App and to check their correct functioning, and are deleted immediately after processing. The data could be used to ascertain liability in the event of alleged cyber crimes to the detriment of the Website: except for this eventuality, at present web contact data are not stored for more than seven days.
No personal data of Users are otherwise acquired by the Website for this purpose.
The Website uses cookies and other similar technologies. Please read our Cookie Policy carefully.
The optional, explicit and voluntary sending of emails to the addresses indicated on this Website or App, the completion of personal data collection forms, or the sending of audio/video material entails the subsequent acquisition of the sender’s address, which is necessary to respond to requests, as well as any other personal data sent/provided.
Processing methods
Personal data are processed using automated tools or manually for the time strictly necessary to achieve the purposes for which they were collected.
Purposes of processing
Browsing data will be processed exclusively to allow the user to browse the Website and access its contents.
Personal data voluntarily provided by the user are used exclusively to respond to the requests submitted by the user.
Scope of communication and dissemination
The individuals appointed from time to time by the Company as data processors or persons in charge of processing may become aware of the User’s personal data.
Personal data will not be communicated to third-party controllers or disseminated.
Data subject rights
The Company also informs that Article 7 of Italian Legislative Decree 30 June 2003, no. 196 (“Personal Data Protection Code”) grants the applicant specific rights that may be exercised at any time.
Data subjects have the right at any time to obtain confirmation as to whether or not personal data exist and to know their content and origin, to verify their accuracy or request their integration or updating, or their rectification (Article 7 of Legislative Decree no. 196/2003).
Under the same article, data subjects have the right to request erasure, anonymisation or blocking of data processed unlawfully, as well as to object, in any case, on legitimate grounds, to their processing.
Requests must be addressed to the Data Controller by post to the registered office of the Data Controller or by email to privacy@dely2me.com.
dely2me Cookie Policy
Cookies are used on the website www.dely2me.com and in the App. Cookies are computer records of information transmitted by a web server to the user’s computer for the future identification of that computer during subsequent visits to the same website. These tools ensure the proper operation of the Website and the App and allow web applications to send information to individual users.
Session cookies used on the Website and in the App avoid the use of other IT techniques that could potentially compromise the confidentiality of users’ browsing and do not allow the acquisition of identifying personal data.
The Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer to help the Website analyze how users use the Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored on Google servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity and providing other services relating to Website activity and Internet usage. Google may also transfer this information to third parties where required by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this Website. By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
At any time, the user may delete cookies from their system (with methods that vary depending on the browser used) or set their browser not to accept cookies. In this case, however, the correct operation of all tools made available on the Website cannot be guaranteed; nonetheless, blocking or deleting cookies relating to Google Analytics will not in any way compromise the ability to use the Website and the services provided therein.
Technical cookies
Browsing cookies
Technical browsing cookies are intended to ensure normal browsing and use of the website. The cookies used on the Website are listed below:
What we collect and store
While you visit our site, we track:
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information such as username and password. We’ll use this information for purposes such as:
If you create an account, we will store your name, address, email and phone number; this data will then be used to pre-fill the checkout for your future orders.
In general, we retain your information for as long as we need it for the purposes for which we collect and use it, and as long as we are legally required to continue to keep it. For example, we store order information for 3 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We also store comments and reviews, if you choose to leave them.
People on our team who have access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Our team members have access to this information to help fulfill orders, process refunds and support you.
Disable or set cookies via your browser
Procedure to configure browser settings to express your options regarding cookie use
Browsers provide features that allow you to delete cookies or choose which sites’ cookies to accept. Usually it is sufficient to go to “Preferences” or “Settings” and choose the “Privacy” or “Browsing data” subsection. The ability to choose which cookies to accept and to delete stored cookies is also offered by browsers on mobile devices.
Below we provide some links that may help the user configure the most common browsers according to
their preferred privacy level and cookie policy, as well as delete cookies stored in the browser.
If a link is not reachable, please let us know
so that we can provide prompt assistance and correct the broken link.